Privacy Policy

Inspur Group (hereinafter referred to as “Inspur”, “We” and “Our”) thoroughly knows the importance of privacy to you and will respect your privacy. Please read and understand the Privacy Policy (hereinafter referred to as the “Policy”) before submitting your personal data to Inspur. The Policy is applicable to websites, activity systems and SCRMs owned and operated by Inspur Group. The policy introduces the information practices of Inspur websites, including what kind of information is collected, how to use such information, who to share such information with and how to protect such information.

The Policy explains how to process your personal data, but it may not cover all possible data processing scenarios. Inspur websites may contain links to other websites. Inspur is not responsible for the privacy practices or contents of these other websites.

Our purpose in formulating the Policy is to help you understand the following contents:

1. How Inspur Acquires and Uses Your Personal Data

2. How Inspur Uses Cookie and Similar Technologies

3. How Does Inspur Disclose Your Personal Data

4. How to Access or Modify Your Personal Data

5. How Does Inspur Protect Your Personal Data

6. How Does Inspur Process Children’s Personal Data

7. Third-party Providers and Their Services

8. How to Transfer Your Personal Data Globally

9. How to Update the Policy

10. How to Contact Inspur

1. How Inspur Acquires and Uses Your Personal Data

Personal data refers to information that can determine personal identity when used alone or in combination with other information. Such data will be directly submitted to us by you when you use our websites, products or services and interact with us, for example, when you create an Inspur account or contact us for support; or we can obtain such data by recording how you interact with our websites, products or services, for example, through technologies such as Cookie, or receiving usage data from software operated on your devices. Where permitted by laws, we will also obtain relevant data from public and commercial third-party sources. The data we acquire depends on the mode you interact with Inspur, including the websites you visit or the products and services you use, including name, gender, company name, post, address, E-mail, telephone number, login information (account and password), images, ID information, etc. We also acquire the information you provide to us and the messages you send to us, such as the query information you enter or the questions or information you provide for obtaining customer service support. You may need to provide your personal data when using Inspur products or services. In some cases, you may choose not to provide your personal data to Inspur, but if you choose not to provide it, Inspur may not be able to provide you with relevant products or services, nor can it respond or solve the problems you encounter.

We may use your personal data for the following purposes:

(a) Create an account.

(b) Fulfill your transaction or service request, including fulfilling orders; delivery, activation or verification of products or services; providing training and certification, and managing and processing training and certification results; participating in online or offline activities; making changes at your request or providing the information you request (such as marketing materials and white papers for products or services); and providing technical support.

　　(c) Contact you with your consent; send you information about products and services that you may be interested in; invite you to participate in Inspur activities, market surveys or satisfaction surveys; or send you marketing information. If you do not want to receive such information, you can unsubscribe at any time.

　　(d) Send you significant notices, such as notices of updates and installation of operating systems or applications.

(e) Provide you with personalized user experience and personalized advertising and information contents. In order to facilitate your access to more valuable advertising and information contents, we provide you with personalized advertising and information content services, which is convenient for you to receive advertising and information contents that you may be more interested in on our and third-party websites, applications and other channels that we cooperate. Personalized advertising recommendation technology is a common, general and safe moderate matching technology for advertising interests. We will strictly abide by the relevant provisions of laws and regulations, respect and protect the privacy of users, and you can set and turn off the function by yourself according to the rules of third-party platforms.

　　(f) Certificate and manage suppliers and business partners, communicate or conduct business with suppliers and business partners.

　　(g) Conduct internal audits, data analysis and research to improve our products and services.

　　(h) Analyze business operation efficiency and measure market share.

　　(i) Troubleshoot errors when you choose to send us error details.

　　(j) Synchronize, share and store the data that you upload or download, and implement the data required for uploading and downloading.

　　(k) Protect the security of our products, services and customers or users, and implement and improve our loss prevention and anti-fraud program.

　　(l) Comply with and implement applicable legal requirements, relevant industry standards or our policies.

Inspur may also acquire and use non-identifiability data. Non-identifiability data refers to data that cannot be used to determine personal identity. For example, Inspur will acquire aggregated statistical data, such as website visits. The purpose of acquiring such data by Inspur is to understand how users use our websites, products and services. In this way, Inspur can improve its services and better meet customer needs. Inspur may, at its own discretion, acquire, use, process, transfer or disclose non-identifiability data for other purposes. We will try our best to isolate your personal data and non-identifiability data, and use these two types of data separately. If your personal data is mixed with non-identifiability data, it will still be regarded as personal data for processing.

When Inspur processes your personal data, we will comply with the requirements of applicable laws and process it on the base of appropriate legitimate foundation, including:

· Processing your personal data in response to your transaction or service request for the performance of the contract;

· Processing your personal data based on your consent;

· When contacting you, conducting marketing or market surveys, and processing your personal data for the purpose of improving our products and services, implementing and improving our loss prevention and anti-fraud program, etc., we will be based on our or third party’s legitimate interests. These legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our business, systems, products, services and customers; internal management, complying with internal policies and processes; and other legitimate interests that we describe in the Policy;

· We may also process your personal data based on compliance and implementation of legal obligations.

　　2. How Inspur Uses Cookie and Similar Technologies

2.1 Cookie

2.1 Cookie

In order to ensure the normal operation of websites, we sometimes store small data files called Cookies on computers or mobile devices. Cookie is a plain text file stored by network server on computers or mobile devices. The contents of Cookies can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, some numbers and characters. With the help of Cookies, websites can store data such as user preferences to better serve users. The purpose of enabling Cookies by Inspur is the same as that of most websites or Internet service providers, that is, to improve the user experience. With the help of Cookies, websites can remember a user’s single visit (using session Cookies) or multiple visits (using permanent Cookies). With the help of Cookies, websites can save settings such as language, font size and other browsing preferences for computers or mobile devices. It means that users do not need to reconfigure their preference settings every time they visit. If a website does not use Cookies, it will regard users as new visitors every time they open a webpage. For example, if you log in to a website and go to another webpage, the website will not recognize you and you will be logged out again. Inspur will not use Cookies for any purposes other than those stated in the Policy. You can manage or delete Cookies according to your preferences. For details about Cookies, please refer to AboutCookies. org.

In addition, we may also use Local Storage Objects (LSOs) such as Flash cookie and HTML5 to store content information and preferences. We will also cooperate with our third-party partners, so that they can display advertisements on our websites and applications or manage our advertisements on other platforms and channels. Our third-party partners may use Cookies or similar technologies to provide you with advertisements according to your browsing activities and interests.

Various browsers may provide their own management tools to delete HMTM5 LSO. You can clear all Cookies saved on your computer, and most web browsers have the function of blocking Cookies. But if you do this, you need to change your user settings personally every time you visit our websites. If you want to learn more about how to change your browser settings, please visit the following links:

　　Internet Explorer    Google Chrome    Mozilla Firefox    Safari    Opera

　　In cases where some services are provided by Inspur’s authorized partners, Inspur will share your personal data with those partners as described in the Policy. For example, when you purchase Inspur products online, Inspur must share your personal data with logistics service providers to arrange delivery or arrange partners to provide services. In addition, as an international company, we may share your personal data among other language sites of Inspur.

We may entrust our authorized partners to process your personal information, so that authorized partners can provide some services or perform functions on behalf of us. We will only entrust our authorized partners to process your information for the legitimate, rightful, necessary, specific and explicit purposes stated in the Policy. Our authorized partners can only have access to the information they need to perform their duties, and we will require them not to use such information for any other purposes beyond the scope of entrustment through an agreement. If our authorized partners use your information for purposes not entrusted by us, they will obtain your consent separately. Currently, the authorized partners we entrust include the following types: authorized partners of advertising and analysis services (including third-party partners of Cookies and similar technologies), that is, for the purposes of advertising, assessing and optimizing the advertising effects, we need to share some of your data with third-party partners such as advertisers and their agents. We will require them to strictly abide by our measures and requirements for data privacy protection, including but not limited to following data protection agreements and policies for processing to avoid personal identity verification and ensure privacy security. We will not share information that can be used to identify your personal identity with such partners unless you explicitly authorize them.

Under applicable legal requirements or in response to legal procedures, Inspur may also disclose your personal data to relevant law enforcement agencies or other government agencies. Inspur will also disclose your data when there is a reasonable need, such as for the purpose of executing contracts and we believe it is necessary and appropriate to disclose your data in order to prevent physical damage or property loss or investigate possible or actual illegal acts.

　　4. How to Access or Modify Your Personal Data

You should ensure that all personal data that you submitted is accurate. Inspur will try its best to maintain the accuracy and completeness of your personal data, and update these data in time.

Where required by applicable laws, you may have access to and obtain specific personal data we hold about you; request us to update or correct your inaccurate personal data; refuse or restrict our use of your personal data; and request us to delete your personal data. If you want to exercise relevant rights, please click here to give us a feedback online. In order to ensure security, you may need to make a written request. If we have reasonable grounds to believe that these requests are deceptive, unenforceable or infringe on the privacy rights of others, we will refuse to process them.

Where required by applicable laws, you also have the right to withdraw your consent at any time when Inspur processes your personal data based on your consent. But withdrawing your consent will not affect the legality and effectiveness of our processing of your personal data based on your consent before withdrawal, nor will it affect our processing of your personal data based on other appropriate legitimacy basis.

If you believe that our processing of your personal information does not comply with the applicable data protection laws, you can contact the statutory data protection agencies. For the contact of data protection agencies in the EU region, please refer to:

http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

　　5. How Does Inspur Protect and Retain Your Personal Data

Inspur attaches importance the security of personal data. We take appropriate physical, management and technical guarantee measures to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we will use encryption technology to ensure the confidentiality of data; we will use protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal data; and we will hold security and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal data. We will try our best to protect your personal data, but please note that any data transmitted via the Internet cannot be guaranteed to be 100% secure. Therefore, although we will take appropriate measures to protect your personal information, Inspur cannot determine or guarantee the security of the information you provide to us or obtain from our websites, so you should assume your own risks when using our websites. For information on how to report security issues, items or possible incidents to Inspur and Inspur Information Security Team, please feel free to contact us at any time【Privacy@inspur.com】. In case of personal information security incidents, we will inform you in time and report to the regulatory authorities in accordance with the requirements of laws and regulations.

We will retain your personal data for the period required to achieve the purposes stated in the Policy, unless it is required or permitted by law to extend the retention period. As the storage period of data may be different based on different scenarios, products and services, and the standards we use to determine the retention period include: The time required to retain personal data for the purpose of completing the business, including providing products and services, maintaining corresponding transaction and business records, controlling and enhancing the performance and quality of products and services, ensuring the security of systems, products and services, responding to possible user inquiries or complaints and positioning problems, etc; whether users agree to a longer retention period; and whether there are special requirements for data retention in laws and contracts, etc. We will retain your registration information as long as your account is necessary to provide you with services. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on the account, and delete your corresponding personal data without special legal requirements.

6. How Does Inspur Process Children’s Personal Data

Our products, websites and services are mainly for adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians. For cases where children’s personal data is acquired with the consent of their parents, we will only use or disclose such data when permitted by law, explicitly agreed upon by parents or guardians or it is necessary to protect children. If Inspur finds that it has acquired children’s personal data without obtaining verifiable parental consent in advance, it will try to delete the relevant data as soon as possible.

7. Third-party Providers and Their Services

In order to ensure a smooth browsing experience, you may receive contents or network links from third parties (hereinafter referred to as “Third Parties”) outside Inspur and its partners. Inspur has no control over such third parties. You can choose whether to access links, contents, products and services provided by third parties.

Inspur cannot control the privacy and data protection policies of third parties, and such third parties are not bound by the Policy. Before submitting personal information to third parties, please refer to their privacy protection policies.

8. How to Transfer Your Personal Data Globally

Inspur is a global company. Where permitted by laws, we may share your personal information within Inspur (including subsidiaries, affiliates and parent company) or with our suppliers and business partners, and may transfer your personal information to other countries or regions where we conduct business. In addition, as we may not have a data storage center in your country, your personal data may also be transferred to a data center outside your country for storage. In such cases, Inspur will take measures to ensure that the data we acquire is processed in accordance with the requirements of the Policy and applicable laws. Including when the personal data of data subjects located in the EU is transferred to countries or regions with the same data protection level that are not recognized by the EU, Inspur will use various legal mechanisms, such as signing standard contract terms approved by the European Commission or requesting your consent for cross-border transfer of personal data, or implementing security measures such as data anonymity before cross-border data transfer.

　　9. How to Update the Policy

Inspur reserves the right to update or modify the Policy from time to time. If our privacy policy changes, we will release the latest version of our privacy policy here. If we make substantial changes to our privacy policy, we may also send you a notice of changes through different channels, such as releasing a notice on our websites or sending an E-mail (to the E-mail address specified in your account) to inform you. Under the requirements of applicable data protection laws, we will also seek your consent for any substantial changes that affect how we use your personal information. We recommend that you view this page regularly to learn the latest information about our privacy practices.

　　10. How to Contact Inspur

We have set up a personal information protection department (or privacy protection officer), and you can contact it by sending an E-mail to Privacy@inspur.com.

If you have any questions, opinions or suggestions, please contact us. We will give an answer within 30 days. If you are not satisfied, you can also complain through the following channel: Privacy@inspur.com.

　　When Inspur processes your personal data in accordance with the Privacy Policy, Inspur entities that respond to your requests, contact you, provide you with products or services, or enter into or are close to enter into contracts with you are the controllers of the relevant personal data. The contact of various Inspur entities can be viewed by clicking here.

Latest Update Date: November 2022